| We are committed to safeguarding the privacy of our
website visitors; this policy sets out how we will
treat your personal information.
(1) What information do we collect?
We may collect, store and use the following kinds of
personal data:
(a) information about your computer and about your
visits to and use of this website (including your IP
address, geographical location, browser type,
referral source, length of visit and number of page
views);
(b) information relating to any transactions carried
out between you and us on or in relation to this
website, including information relating to any
purchases you make of our goods or services;
(c) information that you provide to us for the
purpose of registering with us;
(d) information that you provide to us for the
purpose of subscribing to our website services,
email notifications and/or newsletters;
(e) any other information that you choose to send to
us;
(2) Cookies
A cookie consists of information sent by a web
server to a web browser, and stored by the browser.The information is then sent back to the server each
time the browser requests a page from the server.
This enables the web server to identify and track
the web browser.
We may use both “session” cookies and “persistent”
cookies on the website. We will use the session
cookies to: keep track of you whilst you navigate
the website. We will use the persistent cookies to:
enable our website to recognise you when you visit.
Session cookies will be deleted from your computer
when you close your browser. Persistent cookies will
remain stored on your computer until deleted, or
until they reach a specified expiry date.
We use Google Analytics to analyse the use of this
website. Google Analytics generates statistical and
other information about website use by means of
cookies, which are stored on users' computers. The
information generated relating to our website is
used to create reports about the use of the website.
Google will store this information. Google's privacy
policy is available at:
http://www.google.com/privacypolicy.html.
Most browsers allow you to refuse to accept cookies.
(For example, in Internet Explorer you can refuse
all cookies by clicking “Tools”, “Internet Options”,
“Privacy”, and selecting “Block all cookies” using
the sliding selector.) This will, however, have a
negative impact upon the usability of many websites.
(3) Using your personal data
Personal data submitted on this website will be used
for the purposes specified in this privacy policy or
in relevant parts of the website.
We may use your personal information to:
(a) administer the website;
(b) improve your browsing experience by
personalising the website;
(c) enable your use of the services available on the
website;
(d) send to you goods purchased via the website, and
supply to you services purchased via the website;
(e) send statements and invoices to you, and collect
payments from you;
(f) send you general (non-marketing) commercial
communications;
(g) send you email notifications which you have
specifically requested;
(h) send to you [our newsletter and other] marketing
communications relating to our business which we
think may be of interest to you by post or, where
you have specifically agreed to this, by email or
similar technology (you can inform us at any time if
you no longer require marketing communications);
(i) provide third
parties with statistical information about our
users - but this information will not be used to
identify any individual user;
(j) deal with enquiries and complaints made by or
about you relating to the website; andWe will not without your express consent provide
your personal information to any third parties for
the purpose of direct marketing.
All our website financial transactions are handled
through our payment services provider, Sage Pay. You
should only provide your personal information to
Sage Pay after reviewing the Sage Pay privacy
policy. We will share information with Sage Pay only
to the extent necessary for the purposes of
processing payments you make via our website.
(4) Disclosures
We may disclose information about you to any of our
employees, officers, agents, suppliers or
subcontractors insofar as reasonably necessary for
the purposes as set out in this privacy policy.
In addition, we may disclose information about you:
(a) to the extent that we are required to do so by
law;
(b) in connection with any legal proceedings or
prospective legal proceedings;
(c) in order to establish, exercise or defend our
legal rights (including providing information to
others for the purposes of fraud prevention and
reducing credit risk); and
(d) to the purchaser (or prospective purchaser) of
any business or asset which we are (or are
contemplating) selling.
Except as provided in this privacy policy, we will
not provide your information to third parties.
(5) Security of your personal data
We will take reasonable technical and organisational
precautions to prevent the loss, misuse or
alteration of your personal information.
We will store all the personal information you
provide on our secure (password- and firewall-
protected) servers. All electronic transactions you
make to or receive from us will be encrypted.
Of course, data transmission over the internet is
inherently insecure, and we cannot guarantee the
security of data sent over the internet.You are responsible for keeping your password and
user details confidential. We will not ask you for
your password.
(6) Policy amendments
We may update this privacy policy from time-to-time
by posting a new version on our website. You should
check this page occasionally to ensure you are happy
with any changes.
(7) Your rights
You may instruct us to provide you with any personal
information we hold about you. Provision of such
information may be subject to the payment of a fee
(currently fixed at £10.00).
You may instruct us not to process your personal
data for marketing purposes by email at any time.
(In practice, you will usually either expressly
agree in advance to our use of your personal data
for marketing purposes, or we will provide you with
an opportunity to opt-out of the use of your
personal data for marketing purposes.)
(8) Third party websites
The website contains links to other websites. We are
not responsible for the privacy policies or
practices of third party websites.
(9) Updating information
Please let us know if the personal information which
we hold about you needs to be corrected or updated.
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