Ceramic
Promotional Mugs
Christmas Mugs
Easter Mugs
Fathers Day Mugs
Halloween Mugs
Keep Calm Mugs
Mothers Day Mugs
Personalised Mugs
Birthday Mugs
Congratulations Mugs
Mugs for Him
Mugs for Her
Retro Mugs
Thank You Mugs
Photo Mugs
Ceramic Photo Mugs
Named Mugs
Two Tone Photo Mugs
Teachers Mugs
Themed Photo Mugs
Love Mugs
Sports Mugs
Zodiac Mugs
Wedding Mugs
Valentines Mugs |
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We at Photo Mugged aim to dispatch all
orders within 24 hours (Monday to
Friday). Orders of more than 6 mugs are
subject to a 48 hour dispatch during
times of heavy traffic.
All of Photo Mugged product prices are
inclusive of recorded delivery, and are
sent by Royal Mail 2nd Class.
Alternatively an upgrade to 1st Class
recorded postage costs an extra £1.30
per order. Orders usually take from 1-5
working days to be delivered. Timescales
for the delivery of all products are
approximate. We do not accept
responsibility for the delay of shipping
under any circumstances. We will not
investigate or refund any order not
received until after 21 working days of
your order being dispatched.
All of Photo Mugged delivery services do require a
signature on receiving your order.
Bank Holiday and Weekend
Dispatch and Delivery
No orders will be dispatched on a
Saturday, Sunday or any Public Holiday.
Any order's received on these days will
be dispatched on the next working day.
This includes both standard and Next Day
delivery orders.
Standard orders may be delivered on a
Saturday by Royal Mail, however our Next
Day Courier service will only deliver
Monday to Friday, excluding public
holidays.
Next Working Day Delivery
Service (Mon - Fri)
For an extra £2.99 your order can be
upgraded to our Next Day Delivery
service. Any order received
before 1pm will be dispatched the same
day for next working day delivery. Any
order received after this time will not
qualify for next day delivery but will
be dispatched the following day. Items
ordered between 1.01pm on Thursday and
1.01pm on a Friday will be dispatched
for delivery on Monday. Items ordered
after 1pm on a Friday will be dispatched
on Monday for Tuesday delivery.
If you are placing an order for more
than 4 mugs please contact us before
selecting the Next Day service as we may
not be able to guarantee their
production for the next day.
If you are using our Next Day Delivery
service a signature will be required to
receive your order.
We do not accept liability for items not
received when you have supplied an
incorrect address.
We reserve the right to amend delivery
dates in the event of unexpected
circumstances. In these circumstances
you will be informed and have the right
to cancel where a full refund will be
provided.
If your delivery is delayed due to
adverse weather conditions, or other
factors beyond our control we will
refund your next day delivery service
only and not the price of the product.
Cancellations & Returns
You have the right to cancel any product
that has not been personalised, or
return any product that has not been
personalised within the statutory
period. Products that have been
personalised can be cancelled if we have
not started their production, and
written confirmation of the cancellation
is received by us before we begin
production. Personalised products cannot
be returned unless deemed faulty by us.
We will not refund any product where
incorrect information or images have
been entered by you on our website, this
includes spelling mistakes and incorrect
images.
We will not refund any product where the
colour received does not exactly match
that displayed on your monitor. Colour
can appear different on different
monitors, and as such we will do our
best to match but will not be liable.
Returned items must be returned in their
original packaging and postage paid for
by the customer. |
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